What Types of Information Does Pure Flo Water Collect From Me?
Personal Information. We collect Personal Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, and financial information.
Non-Personal Information. We also collect non-personal information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address (“Non-Personal Information”). Non-Personal Information cannot be easily used to personally identify you.
How often is Pure Flo water tested?
Pure Flo is tested by our own quality assurance personnel on an hourly basis. A weekly test of each product is sent to a California State approved independent laboratory for further testing. Once a year, an extensive test is performed by another State and Federal approved independent laboratory. Pure Flo complies with all local, state and federal regulations. Pure Flo is a member of the National Sanitary Foundation, the International Bottled Water Association, and the California Bottled Water Association. Pure Flo complies with all membership requirements of these organizations.
How and When Does Pure Flo Water Collect This Information?
Providing Information to Us. We collect Personal Information from you when you provide it to us. For example, if you purchase a product sold through a Store, we may collect your name, mailing address, telephone number, credit card number, and email address. If you create an Account, we may collect your name, tax identification number, mailing address, email address, and other information that we request during the registration process, and any information that you provide. If you sign up to receive a newsletter, we will collect your email address.
Communications With Us. If you communicate with us regarding the Website or Customer Service, we will collect any information that you provide to us in any such communication.
Analytic and Reporting Technologies. Like the operators of most website’s, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and services are accessed. We also contract with several online partners to help manage, monitor and optimize our Website and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. To do this, we may use web beacons and cookies.
How Does Pure Flo Water Use My Information?
Personal Information. We use Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving the Pure Flo Water services and the Website, fulfilling requests for information, producing and shipping the products that you order, and providing customer support. If you sign up to receive a Pure Flo newsletter, we will use the email address you provide to send you the newsletters.
Non-Personal Information. We use Non-Personal Information to track the use of the Website and for other internal purposes, such as providing, maintaining, evaluating, and improving the Pure Flo services and the Website.
When Will Pure Flo Water Disclose My Information to Third Parties?
Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).
Disclosure to Third Party Service Providers and Online Partners. We may contract with various third parties who help us provide, maintain and improve the Website and services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Website and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information.
Disclosure of Non-Personal Information. We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
What About Cookies and Web Beacons?
A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail.
Cookies and web beacons used by Pure Flo Water and our online partners are not linked to Personal Information.
Does Pure Flo Water Protect My Personal Information?
Personal Information. Whenever we obtain your Personal Information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. However, we are not insurers of the security of your Personal Information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Can I Opt-Out From Receiving Communications From Pure Flo Water?
We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at email@example.com We also offer you an opportunity to opt-out of certain communications through any account management screen. If you need assistance you may contact us at (800) 787-3356.